The Frontdesk
Answers every call in your voice, 24/7. And makes sure people turn up in your patch, and get named when someone asks an AI.
Answers the phone, finds you the work
Takes the call from the ladder and gets the address.
07 · WHY IT DOESN'T FEEL LIKE A ROBOT
08 · YOU STAY IN CHARGE
Kept here, yours whenever you want it, and you can take it with you.
Some things it just handles. Some things it checks with you first. You choose which.
Every call, every message, every invoice. What it did, when, and why.
One tap puts it back the way it was. Nothing is one-way.
Your rates, your rules. If it is not sure, it asks you.
Anything tricky, private or heated goes straight to your phone.
Your data is locked up coming and going. Built to line up with the Australian Privacy Principles. We never sell your customer details. If we have not built something yet, you will not read about it here.

A business that runs whether you are there or not. Which means you can actually not be there. That is the whole point.
Book a 15-minute call09 · THE MATESTrades & home services
Answers every call in your voice, 24/7. And makes sure people turn up in your patch, and get named when someone asks an AI.
Answers the phone, finds you the work
Takes the call from the ladder and gets the address.
Builds the quote at your rates and sends it while it's still hot.
Prices and sends
Switchboard upgrade quoted at your rates by smoko.
Fills the diary, confirms, reminds, reshuffles when the day moves.
Runs the diary
Fills Thursday's gap when a job finishes early.
Nudges the ones worth nudging and backs off the ones who've said no. Nothing goes cold.
Follows up with judgment
Nudges the ceiling-fan quote once, then leaves it.
Invoices out, reconciled to Xero or MYOB, money gently chased.
Money in, books straight
Invoice out before you're off site.
Asks for the review at the right moment and brings quiet customers back.
Keeps them coming back
Asks for the review the day after the job passed.
Licences, certificates, hours, customer details, all watched and flagged before they cost you.
Watches the details that bite
Flags your licence renewal 14 days out.
Seven mates. One price. No wages, no rosters, no sick days.
SO PEOPLE NEARBY CAN FIND YOU
A website that gets you found. By people, and by the AI they ask.
Someone two suburbs away picks up their phone and looks for a business like yours. Someone else types the same thing into ChatGPT. Both should come back with your name.
Most websites are made for people, and the machines are left to work it out. We do it the other way round. Machines read it perfectly. People find it warm and easy to use. Your Google listing stays right: your hours, your area, your prices.
See how LandMark(by TRC) worksBefore
With LandMark(by TRC)
Your Google Business Profile, kept accurate by LandMark(by TRC), day to day.
Someone up the road needs what you do. They search. You come up, with the right hours and the right area.
More people now ask ChatGPT, Gemini, Perplexity or Claude who they should ring. When they do, you are in the answer.
Not clicks. Not views. People who ring you, drive to you, or walk in.
Asked at the right moment. Answered properly. Still working for you months later.
Loads fast on a phone out in a paddock. Nothing to keep up to date. Nothing for you to learn.
Built to work with the mates. The Frontdesk answers what LandMark(by TRC) brings in.
AND THE REST OF IT
Three of them, done in the background while the mates get on with the phone.
Every review answered, properly.

Reviews get a reply that sounds like you wrote it, the good ones and the ones you would rather not read. Nothing sits there for a week telling the next customer nobody is home.
Your socials, posted for you.

The jobs you finish become the posts you never get round to writing. Same voice, same trade, on the days people are actually looking.
Short videos of your work, made.

Photos off the job come back as short clips worth putting up. You take the picture; the editing is somebody else’s problem.
10 · PROOF
“I used to miss calls all the time when I was out on a job. By the time I got back to them, they’d often already found someone else. Since using SyncMate, those enquiries are handled while I’m working, so we’re not losing good leads. More calls are turning into actual booked jobs, without me having to stop what I’m doing.”
“We’ve always had people walking past the café, but getting them to actually find us online was another story. Since using SyncMate, we’re showing up when people nearby are looking for somewhere to eat or grab a coffee. We’re getting more calls and enquiries, and more of those people are actually coming through the door.”
“We were getting enquiries, but too many people were dropping off before they actually booked. Since using SyncMate, patients can find us more easily and book without having to wait for us to get back to them. It’s made a real difference to the number of new patients coming through the practice.”
THE KINDS OF BUSINESS IT IS BUILT FOR
11 · SET IT UP YOURSELF
Set it up yourself, before your coffee goes cold.
Your name, your trade, your hours, the area you cover, what you charge.
You keep your number. It only picks up the ones you cannot.
Xero or MYOB, your calendar, your Google listing.
Say what they can do on their own, and what they should check with you.
No contract. No setup fee. Nobody will ring you to "talk through your needs".
Book a 15-minute call12 · WHAT IT COSTS
$150
a month, inc GST. All seven mates, nothing held back.
Book a 15-minute callNo. You answer a few questions about your business in plain words, and it takes it from there. If you can send a text, you can run this.
02 · RECOGNITIONTrades & home services
You are on a roof, in a ceiling, under a house. The phone goes and both hands are full. By the time you climb down, they have rung someone else.
The invoice you do at 9pm. The quote you meant to send on Tuesday. The call you could not take, because both hands were full. Two jobs. One of you.
Three rings while you were up the ladder. No message, no name, no job.
You worked it out in your head on the drive home. It never made it to them.
Two weeks of jobs, the kitchen table, and a cold cup of tea.
None of it is the work you love. All of it still has to happen.
03 · THE FRONT OF HOUSETrades & home services
First they have to find you. Then someone has to answer. Then someone has to send them a price. That is the front of house. It used to be you, squeezed between jobs. Most people who ring and get no answer do not leave a message. They ring the next name on the list.
Turn up in your patch, and get named when someone asks an AI for a sparkie nearby.
Your Google listing kept sharp, hours and service area always right.
The FrontdeskIn your voice, 24/7. Miss one and it texts them back before they ring the next bloke.
"He's on a job till 3. What's the address and what's it doing?"
The FrontdeskA proper quote, priced your way, sent in minutes.
Switchboard upgrade, your hourly rate, your terms, out by smoko.
The QuoterBooked, confirmed, reminded, rescheduled.
Thursday's gap filled without you opening the calendar.
The Scheduler04 · THE BACK OF HOUSETrades & home services
Winning the job is the easy part. Then the quote needs chasing. The job needs booking. The invoice needs sending. The money needs chasing. The review needs asking. The licence needs watching. That was all you, after tea. Now it is not.
Follow-ups that know when to nudge and when to back off.
The ceiling-fan quote nudged once, then left alone.
The ChaserInvoices out, reconciled to Xero or MYOB, gently chased.
Invoice out before you're off site.
The BookkeeperReviews asked at the right moment, quiet customers reawakened.
A customer from June, back with a bathroom job.
The RetainerLicences, certificates, hours, details, all watched and flagged before they bite.
Licence renewal flagged 14 days out.
The GuardianTHE MATES · ALL SEVEN
The Frontdesk Answers every call in your voice, 24/7. And makes sure people turn up in your patch, and get named when someone asks an AI.
Trades & home servicesTakes the call from the ladder and gets the address.
05 · ONE JOB, END TO ENDTrades & home services
Missed call while you're under a house. It answers, takes the details.
The FrontdeskReal work, not a tyre-kicker. Qualified and logged.
The FrontdeskQuote built at your rates and sent.
The QuoterCustomer opens it. Doesn't reply.
The ChaserA gentle nudge. Not a pester.
The ChaserAccepted. Booked into Thursday's gap.
The SchedulerReminder sent the night before.
The SchedulerJob done. Invoice out before you're off site.
The BookkeeperPaid. Review asked at the right moment.
The RetainerYou touched none of it. You just did the job.
06 · A TUESDAY, HANDLEDTrades & home services
5:52am
First call of the day.
You were asleep.
The Frontdesk took it.
0 CALLS ANSWERED · 0 JOBS BOOKED · 0 QUOTES OUT · $0 INVOICED · 0 LEFT FOR TONIGHT
A sample day, to show you the shape of it. Not an average, and not a promise.